Cleaner

The Hidden Docs

Media Cleaner

  • Introduction
  • Tutorial
    • Clean Library Scan
    • Clean Uploads Folder
    • Trash
    • Optimize Thumbnails
    • WP CLI
    • Repair Mode
    • Duplicates
  • Frequently Asked Questions
    • Is 1 license only for 1 website?
    • Does it work with ... ?
  • Common Issues
    • Can't empty the trash NEW
    • Unused File Not Found
    • False Positive Issues NEW
    • Scan stops
  • Developers
    • Parser Template

Database Cleaner

  • Introduction
  • Cleaning Sections
    • Wordpress Core
    • Post Types
    • Tables
    • Options
    • Metadata
    • Cron Jobs
    • Custom Queries
  • Common Issues
    • Duplicated Post Meta Count
  • Frequently Asked Questions
    • Does it work with ... ?
  1. Documentation
  2. Common Issues

Common Issues

Can't empty the trash

It's possible that Media Cleaner refuses to clean certain media because they are either unsafe to delete or the physical files are already missing. In...

Unused File Not Found

The plugin can occasionally show false positives—meaning it might think a media file is unused when it actually is—but the reverse isn’t possible. It cannot miss an...

False Positive Issues

Sometimes when the scan finishes and shows you a list of files marked as “unused,” some of those files may actually be used by your...

Scan stops

Why does the scan stops? This can happen for a variety of reasons, and while it could be a bug during the scan process, it’s...